Refund policy

At Coindude, we want you to be satisfied with your purchase. If you’re not completely happy, we’re here to help with our straightforward refund policy.

Refund Eligibility

• Time Frame: You may request a refund within 30 days of receiving your order.
• Condition of Items: Items must be in their original condition, unused, and with all original packaging and tags to qualify for a refund.

How to Request a Refund

1. Contact Us: Email us at support@coindude.shop with your order number and a brief description of the reason for the refund.
2. Approval: Once your request is reviewed, we’ll notify you of the approval or rejection of your refund. Approved refunds will be processed back to your original payment method.

Non-Refundable Items

Certain items, such as final sale items or personalized products, may not be eligible for refunds.

Refund Processing

Please allow 5-7 business days for the refunded amount to reflect in your account after we process the refund.

Contact Us

If you have questions about our refund policy or need assistance with your return, feel free to reach out at support@coindude.shop.